Help & Support

For the whole Holiday Extras group of companies

My payment has been flagged for an extra security check, what does this mean?

This payment verification has been put in place as an extra check to make sure you are who you say you are. We'll send you a text with a verification code to be added to the website. If you're having trouble and need an overnight stay for tonight, call our Contact Centre for some extra help with making the booking

0871 360 2603

* Calls to this number cost 11p per minute, plus your network charge.