Help & Support

For the whole Holiday Extras group of companies

I want to amend/cancel a non-refundable product.

Non-flexible bookings cannot be changed, cancelled or refunded once they have been booked; you can only amend your personal details.

If you need to arrange a cancellation invoice for a travel insurance claim cancel your booking and it will show no refund has been given. Confirmation of the cancellation will be suitable for the claim.

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