Your voucher will be available to spend online from on or about the 4th May 2020. You’ll see the option “to use voucher” on the payment page when you’re logged in.
You don't have to spend all of your voucher at once; partial payments are accepted. Any unused amount on your voucher will remain and can be used on other bookings (note: the same expiry date will remain).
There is a form for general queries about your cancellation or voucher.
If you have booked a non-flexible product our standard terms apply.