• What does my Up at the O2 break include?
• I need to contact you about my Up at the O2 break.
• Can I change or cancel my booking once I’ve made it?
• How do I get my Up at the O2 tickets?
• I can't find my Up at the O2 break booking confirmation, can you resend it?
• Do I need to choose a time slot before I go?
• Are there any restrictions on who can experience Up at the O2?
• When is Up at the O2 open?
• Is my entry to Up at the O2 booked for the day of my hotel stay, or the day after?
• Can children experience Up at the O2?
• Where do Holiday Extras get Up at the O2 tickets from?
• Are the hotel and Up at the O2 accessible?
• Can I request a cot in my hotel room?
• I need to cancel my booking because of Covid-19.
• What happens if Up at the O2 or my hotel closes because of government restrictions?
• Is my hotel Covid-secure?