• What does my KidZania break include?
• I need to contact you about my KidZania break.
• Can I change or cancel my booking once I’ve made it?
• How do I get my KidZania tickets?
• I can't find my KidZania break booking confirmation, can you resend it?
• Do I need to choose a time slot before I go?
• When is KidZania open?
• Is my entry to KidZania booked for the day of my hotel stay, or the day after?
• Can all children experience KidZania?
• Where do Holiday Extras get KidZania tickets from?
• Are the hotel and KidZania accessible?
• Can I request a cot in my hotel room?
• Does KidZania have Covid safety measures in place?
• I need to cancel my booking because of Covid-19.
• What happens if KidZania or my hotel closes because of government restrictions?
• Is my hotel Covid-secure?