• How do I get my theatre tickets?
• What do I do if it's within 7 days of the show and I haven’t received my tickets?
• I need to contact you about my theatre break.
• What does my Jersey Boys theatre break include?
• Can I change my booking once confirmed?
• I can't find my theatre break booking confirmation, can you resend it?
• Can I cancel my booking?
• Is my show booked for the day of my hotel stay, or the day after?
• What happens if the theatre or my hotel closes because of government restrictions?
• Does the theatre have covid precautions in place?
• Where do Holiday Extras get theatre tickets from?
• Are the theatre and the hotel accessible?
• What is the minimum age for children?
• What age are children classed as adults?
• Can I park at or near the hotel?
• I need to cancel my booking because of Covid-19.
• Is my hotel Covid-secure?
• The cast member I expected to see wasn’t in the show, can I have a refund?