• Your site wants me to enter a mobile number, but I don't have one.
• What do I do if I'm booking for somebody else?
• Do I need to pay a deposit?
• Do you have a loyalty scheme?
• I want to delete an item on the countdown app.
• How do I find out more information about your sunscreen offer?
• My latest booking isn't showing on your mobile app.
• Can you refund to another card?
• How do I complete my booking?
• Has Purple Parking gone into administration?
• I've paid, but I haven't completed my booking.
• I'm having trouble making payment.
• I can't find my booking!
• Can I add cancellation protection after booking?
• Where are your terms and conditions?
• Why do some car parks / hotels say can't amend, can't cancel?
• How do I view information on each product?
• How do I get to the car park / hotel / lounge?
• I haven't my received FairFX card
• Do I need to take my confirmation?
• I have two bookings - I only want one
• What is cancellation protection?
• Can I amend my booking?
• How do you quality check your products?
• Do you have a mobile app?
• Are my personal details safe with you?
• What are your opening hours?
• Who are Holiday Extras?