General
- What is Holiday Extras doing to combat coronavirus?
- My flight has been cancelled, what do I do?
- How long does it take to receive my refund?
- I have a complaint, what should I do?
- How can I cancel my booking?
- How do I change my booking?
- City Hotel Reservations
- My booking is affected by Hurricane Dorian - what can I do?
- Why can't I change my booking?
- My booking has already started - how do I extend it?
- My booking starts today, but I need to change it.
- What is Late Return Cover?
- I've received a email saying you need extra details - what do I do?
- Help - my confirmation won't download.
- What is Outbound Delay Cover?
- What else can I add to my booking?
- How do I add a special request to my booking?
- Do you charge amendment fees?
- My flight number isn't valid, what do I do?
- What is one-click buy?
- What is my booking reference?
- I can't fill in the mandatory fields - what do I do?
- What is SMS confirmation?
- What are your amendment and cancellation charges?
- I've made a booking with my travel agent - how do I change it?
- How can I book rail tickets on your website?
- I need information on remittance.
- How do I become a supplier with your company?
- Your site wants me to enter a mobile number, but I don't have one.
- What do I do if I'm booking for somebody else?