• Holiday extras

For the whole Holiday Extras group of companies

  1. Holiday Extras
  2. Bookings
  3. General

General

  • What is Holiday Extras doing to combat coronavirus?
  • My flight has been cancelled, what do I do?
  • How long does it take to receive my refund?
  • I have a complaint, what should I do?
  • How can I cancel my booking?
  • How do I change my booking?
  • City Hotel Reservations
  • My booking is affected by Hurricane Dorian - what can I do?
  • Why can't I change my booking?
  • My booking has already started - how do I extend it?
  • My booking starts today, but I need to change it.
  • What is Late Return Cover?
  • I've received a email saying you need extra details - what do I do?
  • Help - my confirmation won't download.
  • What is Outbound Delay Cover?
  • What else can I add to my booking?
  • How do I add a special request to my booking?
  • Do you charge amendment fees?
  • My flight number isn't valid, what do I do?
  • What is one-click buy?
  • What is my booking reference?
  • I can't fill in the mandatory fields - what do I do?
  • What is SMS confirmation?
  • What are your amendment and cancellation charges?
  • I've made a booking with my travel agent - how do I change it?
  • How can I book rail tickets on your website?
  • I need information on remittance.
  • How do I become a supplier with your company?
  • Your site wants me to enter a mobile number, but I don't have one.
  • What do I do if I'm booking for somebody else?

Help Topics

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