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If you cannot find your question in our help centre or need some help making a booking please get in touch.

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Top 10 Questions

  • What is Holiday Extras doing to combat coronavirus?
  • How do I use my voucher?
  • I’m not sure if Coronavirus will affect my trip.
  • My flight has been cancelled, what do I do?
  • How long does it take to receive my refund?
  • I have a complaint, what should I do?
  • How can I cancel my booking?
  • How do I change my booking?
  • How do I contact Holiday Extras?
  • What do I do if my flight is delayed / cancelled?